Group texting for business is a communication tool that allows businesses to send text messages to multiple recipients simultaneously.
An example would be managers sending updates and announcements to their whole department at once.
However, you can't achieve this using your native texting app. You need a group texting app to maximize the benefits of business group messaging.
Texting Base allows you to modify your messages with respect to the audience you are reaching out to.
With our group texting app, sending messages to your customers and prospects just got simpler. Follow the next steps to set up yours.
Click on “Create Message” and start filling your template with text or visuals if you're sending an MMS.
Navigate through all your contacts and choose the group you want to send your message to.
After you are ready with your template and your audience, simply click on send and let your words do their magic.
With a 98% open rate, it is assured that 9 out of 10 clients will read your message.
As 60% of messages are read in 5 minutes, the response time of your messages is also short.
Easy to set up and send, text messages are not only easy on your customers, but you too.
By 2021, 3.8 billion people owned smartphones.
75% of people want to receive offers via texts.
60% of customers read texts within 5 minutes of receiving them.
With Texting Base’s group texting service send your clients shop and promotional texts and also new arrival sms’ to keep them updated about your retail stores, and do this all, in just a click!
Streamline communications with your players, coaches, parents of athletes and staff by adopting Texting Base’s group texting service that helps you run campaigns, manage replies and much more!
Never let new diners miss out on what’s new, build loyalty and long-term relationships with active customers, by sending all of them messages and updates in a go.
Update multiple potential homeowners about the recent houses on the market by shooting attractive group text messages via Texting Base to guarantee high footfall to open houses.
Build and maintain trusting and open relationships with members of your church by communicating with them through texts and add a personal touch. Send these messages to multiple members at the same time through group texting.
The first step to sending a group text message is identifying who you want to send it to and then build your base. For that, using the keyword and shortcode way, ask your customers or prospects to opt in to receive the same
Once you have built your base, inform everybody, who opted in to receiving texts from you, that their subscription to your texts has started. This way, they know what to be on the lookout for.
Before sending texts, educate your audience on the purpose of your texts, type, frequency and maybe the cost of the texts that they will receive from you.
In case your audience wants to stop receiving updates from you, inform them on how to opt out of receiving texts from you. This helps build trust in you and lets your audience know that you respect their space.
The smallest community to the largest customer base, text messaging is only advantageous when your texts reach the right people. With texting Base you can easily segment your audience, customers or prospects into different groups. Not only effective, segmenting groups makes it much easier to monitor response rates to campaigns.
For example, if you want to follow up with customers that have not been around your retail store for quite some time and would like to inform them of the latest developments at the store, you can make a group just for them.
Similarly, if you’d like to convey a message to the accounts team at your gym, you can make a group of them and reach out to them collectively, avoid confusion and have a smooth conversion.
Inform employees of any sudden security breaches or concerns that they should be aware of. Provide them with updates to keep them posted.
Got a celebration planned for the day. Let your employees or customers know what they are in for.
Just wanted to let you know that our weekly progress meeting has been postponed to 11PM on Friday.
Text ‘YES’ if we’d be seeing you there.
Due to this torrential weather, the store is shut today. Wish you a beautiful day. Stay Safe.
Text ‘STOP’ to end the message.
Need a vote on what your employees want for their team outing or maybe, what your customers want? Run a survey via texts.
Remind employees and customers for any upcoming events and meetings. Get confirmation of their attendance and plan accordingly.
Stay in touch with employees and customers who are with you even when they are working remotely or supporting your business remotely.
When using group text messages for reaching out to your customers, just like text messaging, you need to follow specific rules and guidelines. To not get flagged, your business has to have a standardized way of communication.
Send only that information to your clients that is specific to their liking. Provide them with information about the frequency, type or cost (if any) of your messages and also give them simple, clear instructions to opt out of offer messages when required. Make sure they know that their information is safe with you.