Give your dental practice a boost by being available to your clients and providing them with necessary advice and information whenever they need it. Use text messages as your communication channel and see your business grow.

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Why use SMS for dental practice messaging?

As a dentist, you are never off of duty. You have to be ready with the right solutions to resolve and assist your patients with their dental problems. Using SMS messages equips you to be quick with your response, reach your patients and also market your practice to prospective clients.

Send appointment confirmation and reminders to your patients, promotional offers, care information, instant remedies or medication and much more using SMS messages and MMS messages. Harness the power of SMS Marketing to boost your business.

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SMS messaging for Dentists: by the numbers

  • 89% of people of people use text messaging for communication daily.

  • Text messages have an open rate of 98%

  • 9 out of 10 consumers believe in the importance of receiving text messages from businesses.

  • 55% of patients prefer to receive appointment reminders via text messages.

Benefits of text marketing for dentists

Text messaging is the best way to reach your patients. There are various benefits of it depending on how you decide to use it to reach out to clients or prospects.

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  • 99% of all text messages are delivered and have an open rate of 98%. Making it the most reliable form of communication.

  • Schedule appointments and send reminders to patients about the same and increase patient doctor interaction.

  • Provide a platform to patients to reach you. Resolve issues using MMS Messaging. 

  • Send text messages to prospects and clients about care information and follow ups.

  • Streamline workflow and marketing activities by automating messages to provide support efficiently and promptly.

  • Increase sales by reaching out to prospective members with promotional offers. 

Uses for sending text messages for dentists 

Send meeting confirmations and reminders via text messages

Provide useful care information to patients before and after appointments.

Resolve the issues of your patients anytime via texts. Use MMS Messages to share information through multiple media.

Send mass SMS messages to prospects to market your practice and boost your business.

Send promotional offers to clients and prospects to remind them of your practice and increase business.

Convey messages about sudden changes to schedule or updates in practice.

Seek feedback from patients through messages to improve customer experience.

Give clients an option to opt out of getting messages whenever they wish.

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(855) 397 6679
Good Morning Silvia,

We look forward to seeing you tomorrow at [Insert Time] for your appointment with Dr. Richards. To confirm the same, please reply to the following message with a YES.

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(855) 397 6679
Hello Nelly,

This is just a reminder to avoid eating or drinking anything 6 hours prior to your tooth extraction, supervised by Dr. Brown tomorrow at [Insert Time]. Please let us know if you have any questions.

dentist dialogue image
mobile phone
(855) 397 6679
Hi Freddy,

We understand that you are facing some uneasiness with your wisdom tooth. Your appointment for tomorrow is scheduled but till then, please view the following image as a guide of ways to ease the pain. [Insert Image].

mobile phone
(855) 397 6679
Hello,

It has been some time since our last interaction, I just wanted to check in and see if you’d like more information or if you wanted to book an appointment. To all our first timers, we offer a 10% discount on all services and treatments.

mobile phone
(855) 397 6679
Good Evening Marsha,

Smile your brightest this Christmas. We at [Insert Dental Practice Name] are offering 10% off on teeth whitening and deep cleaning from December 5th to 20th. Book your appointment now! [Insert Link]

mobile phone
(855) 397 6679
Hey Billy,

Due to some personal emergency, Dr. Bernard would not be able to make it to the appointment tomorrow. We will reach out to you to schedule another appointment in the morning. Thank you for your patience.

mobile phone
(855) 397 6679
Hello Mathew,

We hope your experience at [Insert Practice Name] was to your liking. Please take out five minutes of your time to fill in the following form and help us serve you better next time. [Insert Link]

mobile phone
(855) 397 6679
Hi Terrance,

Thank you for signing up to receive texts from [Insert Practice Name] about our services. If you want to receive messages from us in the future for the same, please reply to this message with a YES and confirm subscription.

What to include in your dental clinic text messages:

Patients need to trust their doctors and know that they're always there for them. When interacting with troubled patients through SMS marketing, it is vital for doctors to be delicate with words when providing the necessary solution and prescription. The key is being informative, friendly and clear.

When sending meeting confirmations or reminders, dental quotes, care information, following up with clients or running promotional campaigns, structure your message. Divide the same into - greeting, information and call to action. Let people know that you understand their problem and have the perfect problem.

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How to start sending text messages about your dental clinic

To make the best of the the Texting Base SMS marketing tool you first have to follow these simple steps to get started

1.

Sign up for Texting Base

Sign up for Texting Base for free for 14 days. After that, you can choose the plan that best fits your needs.

2.

Migrate your current contact list

Don’t lose the progress you have already made. Texting Base makes it simple to upload your existing contact list so you can keep building your text marketing strategy without having to start from scratch.

3.

Build your dental practice text message scripts

Save time in the future by spending some time working on your Dental Practice marketing text templates now. You can always customize any text you send, but having templates for common interactions saves you hours of work every week.

4.

Choose your campaign keyword

Your campaign keyword is the phrase or single word that your prospects can use to opt into your contact list via text message. For your insurance agency, this word could be the name of your business or even something catchy, such as “DENTAL QUOTE.”

5.

Get the word out

Once you have chosen your campaign keyword, it’s time to let prospects know they can opt into your SMS contact list and get helpful information. You can get the word out by sending out a mass email, adding the campaign keyword to your website, posting the keyword on your social media platforms and simply telling everyone you meet. Use MMS Messages for more creativity.

6.

Start sending dental practice text messages

As your customer base grows, you need to make sure you can make them all know that you are always there to assist them. Texting Base makes that part easy. Automate replies, informative messages and more with our texting platform.

Helpful resources for dental practice text message :

SMS marketing guide
Know the laws of SMS marketing
Add a personal touch to your messages but stay formal in tone
Be delicate with words as you deal with matters of oral health.
Use set templates to provide customer support promptly
Be informative but concise in your messages
Use creative SMS campaigns that inspire others
Leverage the power of SMS marketing

Dental practice text messaging templates

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Laws for sending dental clinic text messages :

Dental Practices, just like any other business, have to follow specific rules and guidelines when using texting as your means of communication.To not get flagged, you have to stay compliant to the laws of SMS marketing when using it as your communication channel.

Your business should have a standardized and methodical way of communication. Learn more about SMS marketing to create text message campaigns for all your delivery customers.

More about SMS marketing

Here is what you need to include in your texts to stay compliant

  • Be polite when communicating with patients

  • Stay informative yet crisp when messaging your customers

  • Do not flood the client’s inbox with unnecessary texts

Get started with Texting Base today

Access all Texting Base features free for 14 days, then decide which plan best suits your needs.

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