Dental office texting gives your practice a boost by enabling you to be available to your patients and providing them with necessary advice and information whenever they need it. Use SMS as your communication channel and see your dental practice grow.

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Why should dentists be texting?

As a dentist, you are never off of duty. You have to be ready with the right solutions to resolve and assist your patients with their dental problems. Using SMS messages equips you to be quick with your response, reach your patients and also market your practice to prospective clients.

Send appointment confirmation and reminders to your patients, promotional offers, care information, instant remedies or medication and much more using and MMS messages. Harness the power of SMS Marketing to boost your practice.

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SMS messaging for Dentists: by the numbers

  • 89% of people of people use text messaging for communication daily.

  • Text messages have an open rate of 98%

  • 9 out of 10 consumers believe in the importance of receiving text messages from businesses.

  • 55% of patients prefer to receive appointment reminders via text messages.

Benefits of dental office texting

Text messaging is the best way to reach your patients. There are various benefits of text messaging you can utilize for your dental office.

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  • 99% of all text messages are delivered and have an open rate of 98%. Making it the most reliable form of communication.

  • Schedule appointments and send reminders to patients about the same and increase patient doctor interaction.

  • Provide a platform to patients to reach you. Resolve issues using  

  • Send text messages to patients about care information and follow ups.

  • Streamline workflow and marketing activities by automating messages to provide support efficiently and promptly.

  • Increase sales by reaching out to prospective patients with promotional offers. 

How dental offices can use sms

Send appointment confirmations and reminders via text messages

Provide useful care information to patients before and after appointments.

Resolve the issues of your patients anytime via texts. Use to share information through multiple media.

Send mass to prospects to market your practice and boost your business.

Send promotional offers to patients to remind them of your practice and increase business.

Convey messages about sudden changes to schedule or updates in practice.

Seek feedback from patients through messages to improve patient experience.

Give patients an option to opt out of getting messages whenever they wish.

mobile phone
(855) 397 6679
Good Morning Silvia,

We look forward to seeing you tomorrow at [Insert Time] for your appointment with Dr. Richards. To confirm the same, please reply to the following message with a YES.

mobile phone
(855) 397 6679
Hello Nelly,

This is just a reminder to avoid eating or drinking anything 6 hours prior to your tooth extraction, supervised by Dr. Brown tomorrow at [Insert Time]. Please let us know if you have any questions.

dentist dialogue image
mobile phone
(855) 397 6679
Hi Freddy,

We understand that you are facing some uneasiness with your wisdom tooth. Your appointment for tomorrow is scheduled but till then, please view the following image as a guide of ways to ease the pain. [Insert Image].

mobile phone
(855) 397 6679
Hello,

It has been some time since our last interaction, I just wanted to check in and see if you’d like more information or if you wanted to book an appointment. To all our first timers, we offer a 10% discount on all services and treatments.

mobile phone
(855) 397 6679
Good Evening Marsha,

Smile your brightest this Christmas. We at [Insert Dental Practice Name] are offering 10% off on teeth whitening and deep cleaning from December 5th to 20th. Book your appointment now! [Insert Link]

mobile phone
(855) 397 6679
Hey Billy,

Due to some personal emergency, Dr. Bernard would not be able to make it to the appointment tomorrow. We will reach out to you to schedule another appointment in the morning. Thank you for your patience.

mobile phone
(855) 397 6679
Hello Mathew,

We hope your experience at [Insert Practice Name] was to your liking. Please take out five minutes of your time to fill in the following form and help us serve you better next time. [Insert Link]

mobile phone
(855) 397 6679
Hi Terrance,

Thank you for signing up to receive texts from [Insert Practice Name] about our services. If you want to receive messages from us in the future for the same, please reply to this message with a YES and confirm subscription.

Send meeting confirmations and reminders via text messages

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Provide useful care information to patients before and after appointments.

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Resolve the issues of your patients anytime via texts. Use MMS Messages to share information through multiple media.

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Send mass SMS messages to prospects to market your practice and boost your business. 

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Send promotional offers to clients and prospects to remind them of your practice and increase business.

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Convey messages about sudden changes to schedule or updates in practice.

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Seek feedback from patients through messages to improve customer experience.

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Give clients an option to opt out of getting messages whenever they wish.

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What to include in your dental text messages:

Patients need to trust their doctors and know that they're always there for them. When interacting with troubled patients through SMS marketing, it is vital for doctors to be delicate with words when providing the necessary solution and prescription. The key is being informative, friendly and clear.

When sending meeting confirmations or reminders, dental quotes, care information, following up with clients or running promotional campaigns, structure your message. Divide the same into - greeting, information and call to action. Let people know that you understand their problem and have the perfect problem.

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how to get started

To make the best of the the Texting Base SMS marketing tool you first have to follow these simple steps to get started

1.

Sign up for Texting Base

Sign up for Texting Base for free for 14 days. After that, you can choose the plan that best fits your needs.

2.

Migrate your current contact list

Don’t lose the progress you have already made. Texting Base makes it simple to upload your existing contact list so you can keep building your text marketing strategy without having to start from scratch.

3.

Build your dental practice text message scripts

Save time in the future by spending some time working on your Dental Practice marketing text templates now. You can always customize any text you send, but having templates for common interactions saves you hours of work every week.

4.

Choose your campaign keyword

Your campaign keyword is the phrase or single word that your prospects can use to opt into your contact list via text message. For your insurance agency, this word could be the name of your business or even something catchy, such as “DENTAL QUOTE.”

5.

Get the word out

Once you have chosen your campaign keyword, it’s time to let prospects know they can opt into your SMS contact list and get helpful information. You can get the word out by sending out a mass email, adding the campaign keyword to your website, posting the keyword on your social media platforms and simply telling everyone you meet. Use for more creativity.

6.

Start sending dental practice text messages

As your customer base grows, you need to make sure you can make them all know that you are always there to assist them. Texting Base makes that part easy. Automate replies, informative messages and more with our texting platform.

Helpful SMS resources for dental practices :

SMS marketing guide
Know the laws of SMS marketing
Add a personal touch to your messages but stay formal in tone
Be delicate with words as you deal with matters of oral health.
Use set templates to provide customer support promptly
Be informative but concise in your messages
Use creative SMS campaigns that inspire others
Leverage the power of SMS marketing

Dental office text messaging templates

dentist

Hi [Insert Name], We hope all is well. It has been one month since your wisdom tooth extraction. We advise a follow-up with Dr. Leonard again next tuesday. Please let us know if you’d like to schedule the same.

Good Morning [Insert name]With the summer break almost over we have a special offer on all orthodontics. Click on the following link to view our offers and schedule your appointment before [Insert Date]. [Insert Link].

Good Evening. You have an upcoming appointment with Dr. [Insert Name] on [Insert Date] at [Insert Time]. Please remember to arrive 10 minutes prior to your appointment with the necessary paperwork.

Hi [Insert name]We love to have you as our loyal customer. If you believe in our care and treatment, please take out a minute to leave us a review on Google on the following link - [Insert Link]. Thank You!

Hello [Insert name]You missed your appointment with Dr. [Insert Name] on [Insert Date] at [Insert Time]. To reschedule your appointment please take a look at the following calendar and book your slot now - [Insert Link].

Hello [Insert name]We are sorry to hear that your toothache has worsened. Dr. [Insert Name] will be calling you shortly to help you out with the same. Till then, please let me know how I can help you.

Laws for sending dental text messages:

Dental Practices, just like any other business, have to follow specific rules and guidelines when using texting as your means of communication.To not get flagged, you have to stay compliant to the laws of SMS marketing when using it as your communication channel.

Your business should have a standardized and methodical way of communication. Learn more about to create text message campaigns for all your delivery customers.

More about SMS marketing

Here is what you need to include in your texts to stay compliant

  • Be polite when communicating with patients

  • Stay informative yet crisp when messaging your customers

  • Do not flood the client’s inbox with unnecessary texts

Get started texting today

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